Our policy
We want to provide the best experience possible and safe for all of you during your SUP yoga class in Riviera Maya. Therefore our policy is:
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Payment must be made prior to class (PayPal, transfer, OXXO or cash)
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Disclaimer form must be signed prior to the class
Cancellations
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At least 48 hours prior to class to receive a refund, after that time there will be no refund.
No show / Late arrival
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If you are running late, please let us know message/WhatsApp, we will only wait for 10 min. We don’t refund in this instance.
Weather
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We will issue 100% refund if you have paid and we had to cancel due to weather circumstances.
Loss or damage
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Our fleet is shipped from USA and it is very important to us to care of our boards.
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Clients are 100 %responsible for replacement and shipping costs in case of loss or damage.
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Paddle board $900 USD
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Paddle $150 USD
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Leash $45 USD
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Anchor $70 USD
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Puncture inflatable repair: unfortunately renders the boards unusable even with repair kit. Full Replacement $900 USD